1 hour ticket response
Our team of tech support engineers is devoted to providing prompt answers to each of your questions. We’ll examine your tech support ticket the instant it is delivered and will respond with a solution to the problem within less than 60 minutes after the client support ticket submission. In reality, our average ticket response time is 20 minutes.
A First–Class Help Desk Service
Each member of our client service team has lots of years of experience in the cloud web hosting plans world and most of them have worked for us for at least 5 years. They all are ready to reply to all your questions in the most proficient way possible.
An Intuitive Help Center
To help you find a quick hint on how you can use a specific feature, we have included a truly user–friendly Help section in our Site Control Panel. You can search through an enormous selection of web hosting account management articles and website management articles, take a glance at our F.A.Q. library or watch our educational video tutorials.