A 99.9% Server Uptime
The advantage of establishing your own cloud web hosting platform is that you don’t have to be worried about compatibility issues – you set up a particular set of software applications in such a way so as to be compatible with a specific set of hardware components. The final outcome is something even more solid and reliable, since there are less possible risks of failure. We have set up our cloud hosting platform using proven hardware components plus a strongly modified version of Security–Enhanced Linux in order to create an incredibly safe and secure home for your personal web sites.
For this reason, with each of our cloud web hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you would like to offer a high–end hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our own custom internal network in order to ensure the fastest possible connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash on the line, you can’t feel truly secure. That is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel satisfied with our hosting service or if you wish to use a bit more robust web hosting solution, like a VPS web hosting plans or a dedicated web hosting plans – we will give you a full refund, without concealed costs or return charges.
24/7 Technical Support
If you operate a web hosting firm, your tech support engineers are of crucial importance. That is why we have diligently hand–picked a highly skilled team of technical support engineers, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All customer service questions are replied to in under 60 minutes and our average response time is under twenty minutes!