Installation and Troubleshooting in VPS Servers
The upgrade includes 60 minutes of custom work on your hosting server, so in case you get any one of our VPS servers solutions, you'll be able to take full advantage of this service and have our admins carry out a variety of tasks that you can not carry out yourself or you have no time. They could install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any application that does not operate properly for some reason. You'll be able to add the upgrade to your plan as often as you desire depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your machine also, but just in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In case you need any custom work from our administrators as soon as your server is prepared, you'll be able to get the upgrade during the server signup process, or if you need something to be carried out later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our administrators on your machine, so if you experience any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists shall assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it comes with.